At the forefront of our minds is the constant need to focus 
on delivering the best outcome for members.

The role of professional trustee is to act as the guardian of long term money set aside by working people for their retirement. At 2020, we take that responsibility very seriously, and have a rigorous governance regime in place.

In addition to our ISO 9001 and ISO 27001 compliance processes, we also have an annual audit of our Audit and Assurance Facility, an internal controls framework that has passed all of the requirements of the Pensions Regulator.

At the heart of any governance regime is a programme of carefully orchestrated trustee meetings, which must be planned in advance, paperwork prepared and follow-up diligently marshalled.

Even if you are not ready for an independent trustee, we are happy to act as Secretary to the Trustees to ensure that the meetings run as smoothly as possible.